FAQ

✅ Main

We offer an online service designed to boost social media accounts through increasing engagement and social appearance.

Ordered services fare delivered gradually, so the activity appears natural for your social media account(s).
Delivery typically begins 2-5 minutes after your payment has been successfully processed. Within the first hour, you should begin to see the activity from your purchased service, with the exception of YouTube video views (which may take up to 48 hours to appear).

We provide exceptionally high-quality services for our customers. The description for each package can be found on the service page. We do our best to ensure that you are satisfied with our team’s cooperation and the our products.

The system is completely safe for all your accounts. A special AI algorithm is developed for each social network and it determines the optimal amout of activity that can be delivered to the selected accounts. Thanks to this system, our platform is totally reliable and secure.

Anyone whose goal is to enhance the appearance or activity of their social media account(s) can benefit from boosting the amount of followers.
Our services for boosting followers can benefit and are regularly used by influencers, celebrities, public figures, organizations, businesses… and you!

No. We will never ask for your login information. We do not require your password or full login information to deliver services to your account(s).

We’re often asked if we can deliver larger packages, like 100,000 followers or 1,000,000 video views. The reason we keep our packages smaller is to protect your social media account(s). Social media platforms flag accounts that have higher amounts of activity as suspicious or fraudulent. By using smaller numbers, we’re able to safely offer our services to you.

Yes, you can. You can buy service packages for any account.

Yes! We regularly offer discounts and run promotions for our service packages. If a package is on sale, you will see the regular priced crossed-out and the new, discounted price displayed next to it.
We often discount our services around holidays and on special occasions, with a typical discount being 10%-25% off.
If you have any questions regarding the discounts we offer, or if you’d like to inquire about bulk order pricing, please contact our customer support team.

All services are delivered discreetly. Because they’re delivered gradually over a period of time, all orders appear as natural as possible. It’s close to impossible for your followers, friends or general onlookers to tell that you used our services.

Yes, you can re-order the same service for one account, but each order must be fulfilled before ordering another.
You can order the same service once per account (or publication), and after the order is completely fulfilled, you can re-order it. If you order the same service multiple times for one account (or publication) all at once, the first order will be processed but the rest will not be fulfilled.

If you can’t find what you’re looking for on our website, you can reach out to our customer support department with a request that fulfills your needs. Please indicate the exact service you would like and the quantity of that service (how many followers, likes, views, etc.). By providing this infomforation, we can determine if your request is possible, and, if so, how much it will cost. If we can fulfill the service at a cost that suits your needs, we will create the offer and send you, via email, a link to purchase it.

Premium services are visually of higher quality and have higher-reliability delivery rates. They’re often 2-3 times more expensive than what we generally offer.
If you’re interested in premium services, please contact customer support with your desired services, and we will see if we can fulfill your request through one of our partner companies.
Reputable public figures, large influencers and celebrities may find value in these services.

We don’t recommend ordering similar services from several companies at once.
We follow a very specific delivery method to ensure your account(s) receive your order in the most gradual and natural way possible.
When ordering services from multiple companies and targeting the same account(s) or post(s), it’s easy for this increased activity to be flagged as inorganic, which may result in the social platform halting all activity on your account.
Because this is beyond our control, ordering from similar or identical services from other companies in unison with ours may void your purchase’s 30-day refill warrant.

Yes, you can delete a post that you ordered services for. We don’t recommend doing this, because your purchase order will be lost.
If you do choose to do so, please note the following:

  • If your order is currently in the process of being fulfilled at the time of deletion, your order will be stopped without refill or refund
  • If you re-upload a post after deleting it, it does not qualify for refill or refund
  • We do not offer service transfers from one post to another

Yes, but your order will be paused.
Because we fulfill orders gradually to mimic organic activity, it’s best to wait until your order has been completely fulfilled before making your account(s) private. If you make your account private prior to order completion, the fulfillment of your order will be paused. To restart your order delivery, simply make your account public and contact customer support with a request to continue with your order delivery.

No. Because we don’t require login credentials, we can only fulfill services to public accounts. We have no ability to access private accounts and provide purchased services to them.
After an order has been fully delivered, you can then make your account private and it will not affect the services you received.

Yes, you can order our services for any posts that are publicly available.

Once an order starts the fulfillment process, there is no way to change services at that point. Typically, the delivery process begins 2-5 minutes after successful payment processing.

Our platform works with all possible devices, whether it's a phone (iPhone and Android) or PC.

If you did not find the required number of activities in our service packages, write to us through the feedback form. We will be happy to form an individual package for you.

  1. Select the package you wish to purchase
  2. Click the “Buy Now” or “Buy” button
  3. Copy and paste a link to the account(s) or post(s) that you wish to have the services delivered to
  4. Input your email
  5. Input your payment information. When paying with VISA, Mastercard or Maestro, confirm your payment by using a 3DS code
  6. After your payment has been successfully processed, you will receive an email with your order details and a confirmation of payment.

❤️ Questions about Instagram Offers

Some users choose an option in their account settings to restrict their audience to those who are 18 years of age or older. We cannot fulfill services to an account with a restricted audience. To use our services, you can disable the restricted audience in your settings and re-enable it after your order has been purchased and delivered.

Yes, you can split one package of likes among multipe posts. Each package of likes can be distributed among up to 10 photos, with a minimum of 10 likes per photo. If you order a smaller package (for example, 20 likes), you can distribute that package between 2 posts (meeting the minimum of 10 likes per post).

After purchasing automatic Instagram likes, any new posts that you publish will automatically receive likes.

  • You should start to receive likes on new posts about an hour after your purchase has been successfully processed
  • Our system notes your latest post at the time of purchase and pins it as the starting point. Automatic likes will be delivered to the new posts that are published after the starting point
  • Automatic likes are applied exclusively to new posts (no older posts will receive likes)
  • Your account will be analyzed every 20-30 minutes to check for new posts. Likes will automatically be sent to your latest posts
  • The receiving Instagram account must be public. We cannot deliver automatic likes to private or age-restricted accounts
  • We send likes for up to 5 posts per day

Automatic view and automatic like packages work on a subscription model and are automatically renewed each month, until canceled.
To cancel your automatic Instagram like, or to view your subscription, please contact customer support with an email request specifying the date you’d like your subscription to end and which account(s) you’re unsubscribing from.

Each followers’ package represents a range of users from various countries, with approximately:

  • 40% European or American
  • 40% Arab or Asian
  • 20% business/corporate accounts (countries vary)

Yes, we offer a specific package for people who want to test our services before committing to a full package. We’ve created a small, inexpensive, risk-free option that will allow you to evaluate the quality of our services and see if they are a good fit for you.

On average, 5%-20% of followers that we source end up unfollowing/unsubscribing from any given account. Because we’re working with real users and accounts, it’s impossible for us to achieve a 100% follower retention rate. To combat this, we offer a 30-day follower guarantee. Any followers we source that unsubscribe within 30 days will be replaced to you at no additional charge.

New changes to Instagram have caused some posts to lose likes, as the platform now “hides” likes from certain posts. If this happens to a post that you’ve purchased services for, please reach out to customer support, and we can refill your service and replace any likes that were lost.

Packages typically produce followers that do not engage with other accounts. They usually won’t like, comment or view posts, stories or profiles.
To order followers that do engage with your account, please order our service titled “Real Instagram Followers.”

🚛 Delivery

Sometimes order delivery can be delayed for up to a few days. This could be because of a technical change within the social platform that we’re delivering to, or it could be caused by our system receiving a large influx of orders at once.
While most orders begin delivery within an hour after your payment has been successfully processed, they can be delayed for a few days. If the delivery period expires and your order has still not been fulfilled, please contact customer support so we can work to get your order delivered.

We do not currently offer expedited delivery of services. However, if our system is experiencing lower server loads than normal, your order may be delivered quicker than originally specified.

💲 Payments

We accept Visa, Mastercard, Maestro, Apple Pay and Google Pay.

We do not currently accept PayPal payments.
We did accept PayPal in the past and some reviews may reflect that. We made the decision to remove this option in 2020 to increase payment security and ease.
We do accept Visa, Mastercard, Maestro, Apple Pay and Google Pay.

Common reasons include:

  1. Insufficient funds available
  2. Cardholder payment limits
  3. Cardholder international payment blockages
  4. Input errors
  5. Confirmation errors regarding 3DS
  6. Cardholder anti-fraud blockages

If your payment doesn’t initially process, check that the card information was entered correctly and that the account is sufficiently funded. After that, you can contact your banking institution or payment holder to ensure it’s not being blocked on their end.

Sometimes you may notice that money was withdrawn from your bank for your purchased service with a foreign currency. Currencies commonly reflected on statements include hryvnia ₴, euro €, rubles ₽ or pounds £.
If the bank that processed your purchase does reflect a foreign currency on your statement, it can appear as if you were charged a different amount than what you were expecting to pay, because the statement is showing the number in a different currency.
For example, if you purchase a service for $100, it may appear on your statement as ₴2,824.21. You will only be debited the $100, which is equal to ₴2,824.21.
This happens because we serve international clients and have international banks. Depending on the bank that processed your transaction, your statement may reflect your local currency or a foreign currency. This does not affect the actual amount that you are charged.

Yes, we accept both credit cards and debit cards.

Occasionally, a customer may receive a small bank-imposed fee for international or local transactions. For example, a customer may purchase a service for $7.99 and be charged $8.05. This extra fee is between the customer and their banking institution, as their bank is the one who imposes it.
In most instances, transaction fees are agreed upon prior to opening an account with a banking institution. To dispute an agreed-upon fee, please contact the banking institution of your payment card directly.

Yes, invoices can be sent to your email upon request.
If you’ve contacted customer support in regards to purchasing a service package that’s not listed on our website, and decide to go through with an agreed-upon offer, customer support will automatically email you an invoice.
We do not offer invoicing for automatic likes or automatic views.

If a customer starts to check out but does not complete the order, the system may send notifications to that customer regarding their unfinished purchase.
If you receive one of these notifications, you can click through it to complete your order or you can ignore it.

👍 Guarantee

A refund is a situation in which we return your money to you.

  1. We will refund orders if:

    • delivery is not started within 10 days of purchasing the service

    or

    • delivered item does not match the website’s description

A refill is a situation in which we reimburse your services. If you order 100 followers, and within a week 10 of them unfollow you, we will send you 10 more to make up for those lost.
We provide a 30-day guarantee and will refill any deliverables lost within the first 30 days of delivery.
Refills do not happen automatically. If you’re interested in getting a refill, please contact our customer support team.

Refunds and refills are fulfilled within 30 days.

There are two situations in which we refund orders:

  1. The customer never received their purchased item(s). If a customer orders any service and does not receive the delivery, or if delivery did not start within 10 days of placing the order, they qualify for a full refund
  2. The delivered item is not as described. The item received does not match with the description of the item on our website.

If for either of these reasons you would like to request a refund, please contact our customer support team.

You can request a refill within 30 days of your orders completed delivery.
You qualify for a refill if some of your purchased activity has disappeared within the 30 days. For example, if followers or post likes are no longer showing up, you can request that they be replaced. We do ask that you provide a form of evidence for the need for a refill (screenshots of the missing activity, etc.) .
After your refill request is approved, delivery will begin within 24-48 hours. If your refill does not start within 24-48 hours, please contact customer support.

Refunds are typically processed and the money is returned to the card within 1 to 14 days. The exact time depends on the specific customer’s banking institution.
If a customer does not receive an approved refund after 14 days, they should contact customer support so we can reassess the refund’s status.

🔧 Customer Support Department

To check on an order, please email customer support with a request and include the following:

  • The email address associated with the order
  • The account(s)/post(s) the service was ordered for

Our website is open 24 hours/day, with the exception of possible closures for site maintenance.
Our customer support team is open daily during the business hours of 9:00 a.m. to 6:00 p.m. UK time (GMT, DST or BST).

Please contact customer support by writing an email request to the provided customer support email address - [email protected].

Shortly after sending a customer support request email, you will receive an automated response with a ticket number. This number indicates that our team has successfully received your email request.
During business hours, customer support email requests are processed within 10 minutes to 6 hours. Requests received after 6:00 p.m. UK time will be processed the following business day.

▶️ Questions about YouTube Offers

Yes! The YouTube views that your video receives are from real, fast, globally sourced and targeted websites. SocialBoss has been improving the system for more than 7 years. Thanks to it we promote videos to websites and social networks that are predisposed to love your videos. All of SocialBoss's YouTube viewers are organic, and while we work diligently to target videos to the most relevant viewers, we don't know them personally. The goal is to make you become a SocialBoss customer for life. Our YouTube views service is the best in the industry. It is carefully checked and optimized, as well as supported by our 100% money-back guarantee.

No. In addition, we promote your video gradually, within a few days or weeks, so that you’ll get likes and dislikes little by little. In fact, the only way to know you've purchased SocialBoss likes, dislikes and shares is if you tell someone.

Yes! Buying YouTube likes, dislikes and shares from SocialBoss is totally legal. There is no chance that your account will be suspended because you used our service. Our proprietary YouTube likes, dislikes and shares system does not require us to access your account — all the marketing work we do is external. SocialBoss will never ask for your login and password. It guards your data fiercely. You can be sure that your YouTube account will never be at risk of violating any law.

You most certainly can! We'll be happy to have you as our regular client. You may place orders for the same account whenever it suits you. As always, you'll receive an impressive batch of new and unique likes, dislikes and/or shares.

No way! Getting YouTube likes, dislikes and shares from SocialBoss is just as safe as receiving YouTube subscribers organically. Our proprietary marketing system is external. To truly put your mind at ease, be aware that we haven't received a single complaint about an account getting banned or a video being removed after our customers bought YouTube likes, dislikes or shares.

If you want to buy views for your YouTube videos from SocialBoss, you should first choose the number of views you'd like to get and then customize the campaign. SocialBoss's fine-tuned YouTube views marketing tactics are focused on viewer relevance and high retention levels. Once your order is completed, we expect you will receive the results you paid for - and even more! If, for some reason, we do not deliver or you do not retain your views for at least 30 days, we will refund your money.

🎵 Questions about SoundCloud Offers

In no case! Buying SoundCloud likes and reposts from SocialBoss will bring you likes and reposts that appear organically and safe. We do not gain access to your account (since 99% of suspension cases occur with buying likes), and we do not use tactics that may even remotely come close to putting your tracks or account at risk. Since 2010, we have promoted and helped users to receive more engagements on more than 400,000 SoundCloud tracks, and had 0 incidents. You are in good hands.

Your new SoundCloud likes and reposts from SocialBoss will be fast, organic and relevant. SoundCloud likes and reposts come from various social networks, websites and targeted ads. SoundCloud likes and reposts will be delivered gradually over a few days or weeks, depending on the plan. Finally, your SoundCloud metrics are likely to show increased participation — a lot more people listening to your tracks!

SoundCloud followers are absolutely fast! Our team will implement a custom strategy to promote your account to our marketing partners to drive followers to your account and get your music out there. Our service will help to boost your social proof, credibility and coverage with the help of the most reliable SoundCloud-followers service in the industry.